CEO of Zurich International Life in the Middle East, Mufazzal Kajiji talks leadership transition, digital transformation and embracing AI to innovate
Let’s confront the elephant in the room – nobody likes to talk about insurance. That’s because insurance, by its very nature, suggests something bad is going to happen, and while it’s reassuring to know you have protection, you only appreciate it in bad times.
But it doesn’t have to be that way. Long seen as something as a laggard when it comes to changing with the times, the insurance industry is undergoing a much-needed transformation – and with any transformation comes opportunity.
Someone who spotted that opening was Mufazzal Kajiji, who moved from a successful career in wealth management to become CEO of Zurich International Life in the Middle East, part of Zurich Insurance Group.
Zurich has a presence in the region that spans the UAE, Bahrain, and Qatar, and through strategic fronting partnerships in Saudi Arabia and Oman.